Testimonials

A note to Peter

Good Morning , just a word of thanks for arranging the call from your engineer this morning.

He arrived bang on time, was very polite and patient and he checked through the system following recent storm interference, and ensured that all was well.

Please pass on our sincere thanks to Jimmy.

Kind Regards

Peter Blackmore

Hi Chris

Many thanks for the documentation and installation – please pass on my gratitude to Will he was first class – polite and very friendly.

I can confirm the payment has been made in full

Kind regards

Michael

Good afternoon Chris – I am most grateful to you for organising the recent upgrading of my alarm system.  Thanks to you I am now the proud owner of state of the art security and can sleep soundly at night, as well as the odd cat-nap during the day!   Your input to this project is very much appreciated.  The young man who  carried out the work was exemplary.  He was polite, undertook the work in a quiet and proficient manner and left the areas where he had worked clean and tidy.  I am a more-than-happy customer and will recommend IDH to everyone who is prepared to listen.

With kind regards.

Sylvia H

Very professional company.

William who fitted my Alarm was very professional and brilliant at his job. And before he left he explained everything about how the Alarm worked.
He gave me peace of mind.

This company customers service is first class ,always helpful on the phone Peter, Mark.
If you want a new Alarm or update, I would recommend this company.
10 out 10

RELIABLE ?

Norma Gibbs

Just to say how impressed I was with IDH, both with the recent service and with the system upgrade. How lovely it is to be able to speak with and see real people to make arrangements, instead of having to deal with machines or an email and websites.

It is wonderful to find a company where the engineers arrive at the agreed time and are polite and helpful. in particular a big thank you to James for being so efficient and helpful with the upgrade.

It is a pleasure to deal with a company which provides such good customer service.

Thank you

Miss Chesterton

To whom it may concern

I would like to thank you for the excellent service provided by your company on Saturday 9th July when my alarm began to ring for no apparent reason.  Within 40 minutes your engineer had contacted me, arrived at my home and fixed the fault.  I was expecting the process to take hours, so was very pleased to have the problem solved so quickly.

My thanks to everyone involved.

Kind regards

J L

Gravesend

Dear Peter

Thank you so much for how quickly and efficiently you sorted out the problem yesterday.

We really appreciate it and it was extremely kind of you.

With best wishes.

P.S. Thanks also to Glenn and Jordon

The Trust required an office within a building to be fully alarmed for Intruder and Fire cover with minimum cabling and disruption. The IDH project coordinator Mark handled the project from quotation to handover with the most professional approach leading to a very neat package with full support and any concerns solved immediately over the phone or on site ‘’Excellent’’.

Andrew Freeman HNDip

Operations & Grant Manager

Hope you are keeping well, just wanted to drop you a quick email to say thank you for the upgrade that has taken place this week at the school, I especially wanted to pass my thanks on to Darren and Will, these two are a credit to IDH they have gone above and beyond to make sure the job was carried out smoothly and without problems.

They were aware that we are a working school with bubbles now due to Covid and they made sure that they were never in anyone’s way and was polite to every member of staff that they came into contact with, the place was left in a clean and tidy state everywhere they had been working.

Can you please pass on my thanks to them both.

Many Thanks

Mr B Rose

Site Manager

Furley Park Primary Academy

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